Kagetsuen, Hakone

Staying at this hotel was a great experience overall. The rooms were very clean and typical Japanese/Western, and the service was exceptional with staff willing to go the extra mile to share Japanese culture. The location was fantastic near Lake Ashinoko, though a bit challenging to get to. The dining options were quite nice, offering a good mix of Japanese and Western dishes.

Staying at this hotel was a memorable experience. The traditional Japanese room with tatami mats and sliding paper doors added a unique touch, although there was some inconvenience with the additional charge for an extra person in the room. The meals, including breakfast and dinner, were a delightful mix of local and western cuisines.

I had a pleasant stay at the hotel with spacious and naturally lit rooms, though a bit musty at times. The service was welcoming and eager to share Japanese culture, but there was a slight confusion about foreign guests. The location was ideal for exploring the area, near major sites and Lake Ashinoko with stunning Mount Fuji views. The dining offered tasty traditional Japanese dishes alongside simple Western breakfast options. Overall, a good value for money choice with minor room odor issues.

My stay at the hotel was a mix of positive and negative experiences. While the rooms were clean and typical for both Japanese and Western styles, the insistence on paying extra for an additional person was a downside. The service, on the other hand, was accommodating and happy to share insights into Japanese culture. The location was excellent for our needs, close to major sites and with beautiful views, but lacking nearby breakfast options. The dining experience offered a good selection of traditional Japanese dishes and a simple Western breakfast spread. Overall, a stay with ups and downs.